shopping experience store showroom

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Shopping Experience

Author : Jasmin Yu
ISBN : 9881974089
Genre : Architecture
File Size : 30. 33 MB
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In today's market, people value not only the quality of what they buy, but also the pleasure and the comfort they feel when they're buying. So a store should offer its customers not just the ease of shopping but also an enjoyable shopping experience. This book is a collection of selected projects with five categories based on store functions. With simple text containing the design concept and its characteristics, and exquisite pictures, the book explains the significance of the shopping experience as it relates to store design and will provide readers with fresh inspiration.

Marketing And Branding

Author : S. Ramesh Kumar
ISBN : 8131700976
Genre : Brand name products
File Size : 74. 88 MB
Format : PDF
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More Than A Showroom

Author : Daniel Bachrach
ISBN : 9781137551894
Genre : Business & Economics
File Size : 49. 84 MB
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The growing phenomenon of showrooming plagues sales managers and small retailers in ever increasing numbers as technology has evolved to create smarter and more empowered consumers. Showrooming refers to the phenomenon of consumers – or potential consumers - browsing products in a retail store, and then ultimately purchasing online at a lower price through another store. In the age of the Internet, the sight of a customer who will visit a store and use their smartphone to scan the barcode, hoping to find the same item at a cheaper price from a different vendor has become commonplace. Through exhaustive research, the authors of this book investigate this exploding trend and offer strategies, tools, and training approaches that can help to transform showrooming customers into in-store sales. Offering retail managers and owners deep insight into how they can stem the loss of resources to showrooming, this book, through a close, systematic examination of showrooming, provides insight and understanding of the value added through customer service and expert salesperson knowledge. Retailers will learn how to implement essential, incremental changes to infuse value in the customer experience and entice significantly improved in-store sales while building core customer relationships and enhancing loyalty.

Marketing Management

Author : Ramaswamy
ISBN : 9781259026416
Genre : Marketing
File Size : 40. 48 MB
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Social Local Mobile

Author : Gerrit Heinemann
ISBN : 9783662439647
Genre : Business & Economics
File Size : 35. 87 MB
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n the future, shopping will be greatly influenced by a combination of localization issues, mobile internet at the point of sale, and use of social networks. This book focuses on the ‘SoLoMo synergies’ that arise from this paradigm shift in future shopping, which also promises new and effective marketing options for traditional retailers. It also reflects the current status of research and business practice, analyzing the basic factors of SoLoMo in detail. The importance of Location-based Services (LBS) is elaborated and analyzed in an empirical study using a market based case of kaufDA – a leading German online shopping network. The evidence shows that customers see LBS as an attractive tool and are prepared to change their buying behavior. Though LBS is still in its early stages and its professional longevity remains to be seen, it also promises tremendous potential for the future.

Engaging Customers Using Big Data

Author : Arvind Sathi
ISBN : 9781137386199
Genre : Business & Economics
File Size : 36. 78 MB
Format : PDF
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Big Data is rapidly transforming a number of business functions across many industries. The biggest transformation is in how we market to our customers. This book shows marketers today how to seek small samples from their customers to observe their behavior, predict changes, and act using a series of unconnected business actions. Big Data has changed the game completely—we can connect with customers, record every click on the web, watch every step in the store, and listen to all public conversations. Unlike today's environment, where marketers broadcast across a set of customer segments, we can now personalize our communications to each customer based on their current predisposition to the products being sold. The book makes three major propositions: 1. Big Data brings all the data to the table leading to a lot more detailed analysis and discovery. We can get a lot more understanding about consumer behavior. 2. Automation and Social Media drives a lot more influence on the decisions. We can converse with the customers as they make decisions and influence their decision-making using a series of sophisticated marketing tools. 3. The market leaders will integrate their resources and investment to optimize across a number of instruments in ways we have never seen before. These changes have tremendous impact on our marketing processes and capabilities. In the first half of the book, using a series of examples from big data pioneers, such as PF Chang's, Best Buy, Google, and IBM, Sathi describes how each marketing function is undergoing fundamental changes: how personalized advertising is delivered using online channels where the marketers identify the specific customer and tailor their messaging based on customer behavior, context, and intention; how customer behaviors are collected from a variety of sources across many industries and examined to identify micro segments; and how online and physical stores collaborate to provide a unified shopping experience and deliver product information. The second half of the book examines the tools and techniques for marketing science in support of these capabilities including statistical techniques, qualitative reasoning, and real-time pattern detection, to name a few. Based on these changes, the book prescribes the changes needed to update our skill and tools for Marketing Analytics.

Re Thinking Retail In The Digital Era

Author : Elix-IRR
ISBN : 9781907794810
Genre : Business & Economics
File Size : 59. 6 MB
Format : PDF
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In this collection of articles, Elix-IRR’s retail professionals examine the fundamental changes brought about by the digital consumer and the related shifts in the industry. The articles discuss many of the challenges and opportunities on which our clients seek our advice. These are not only the fashionable issues of customer insight and multichannel shopping, but also the challenges which arise through organisational change, the drive for supply chain efficiency and the transformation of IT from a back-office cost centre to the enabling mechanism for customer interaction and loyalty.

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