how may we hate you notes from the concierge desk

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How May We Hate You

Author : Anna Drezen
ISBN : 9780553448344
Genre : Humor
File Size : 38. 98 MB
Format : PDF
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"When Todd Briscoe and Anna Drezen graduated theater school, they took jobs as hotel concierges to support themselves while chasing their Hollywood dreams. It wasn't long before they realized they were about as far from being Gustav H. as New York is from The Grand Budapest Hotel. The result was their viral Tumblr--How May We Hate You?--recounting their hysterical, entertaining, and often ridiculous exchanges with guests (e.g., GUEST: Is the distance from 27th to 49th Street the same as the distance from 49th to 27th?). If the guest services book on your hotel nightstand is the little angel full of promises of what your hotel can do for you, How May We Hate You? is the little devil next to it telling you the other side of the story. Jumping off the platform of the blog, this gem of a book delves further into the humorous and ideosyncratic customs, systems, and driving forces behind each facet of a "normal" hotel. Filled with funny and absurd stories, anecdotes told in dialogue, factoids, and hoax pop-quizzes, How May We Hate You? is a priceless commentary on how people view luxury and employees wearing name tags."

The Bitchy Waiter

Author : Darron Cardosa
ISBN : 1454917245
Genre : Biography & Autobiography
File Size : 56. 92 MB
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At some point in their lives, millions of people have waited tables. And many remain haunted by nightmare scenarios where they are the sole server in a packed restaurant. For all those disenchanted current and former food service employees, Darron Cardosa (a.k.a. the Bitchy Waiter) has your back. Since 2008 he s vented his frustrations about everything from entitled has-beens to what "really" goes on in that fancy restaurant in a popular blog. A snarky mix of Sedaris, Bourdain, Bombeck, and Mo Rocca, Cardosa distills 30 years of food service into dark, funny tales that anyone who worked in the industry will relate to."

I Hate To Leave This Beautiful Place

Author : Howard Norman
ISBN : 9780547724775
Genre : Biography & Autobiography
File Size : 53. 96 MB
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“The events of a single episode of Howard Norman’s superb memoir are both on the edge of chaos and gathered superbly into coherent meaning . . . A wise, riskily written, beautiful book.” — Michael Ondaatje Howard Norman’s spellbinding memoir begins with a portrait, both harrowing and hilarious, of a Midwest boyhood summer working in a bookmobile, in the shadow of a grifter father and under the erotic tutelage of his brother’s girlfriend. His life story continues in places as far-flung as the Arctic, where he spends part of a decade as a translator of Inuit tales—including the story of a soapstone carver turned into a goose whose migration-time lament is “I hate to leave this beautiful place”—and in his beloved Point Reyes, California, as a student of birds. Years later, in Washington, D.C., an act of deeply felt violence occurs in the form of a murder-suicide when Norman and his wife loan their home to a poet and her young son. In Norman’s hands, life’s arresting strangeness is made into a profound, creative, and redemptive story. “Uses the tight focus of geography to describe five unsettling periods of his life, each separated by time and subtle shifts in his narrative voice . . . The originality of his telling here is as surprising as ever.” — Washington Post “These stories almost seem like tall tales themselves, but Norman renders them with a journalistic attention to detail. Amidst these bizarre experiences, he finds solace through the places he’s lived and their quirky inhabitants, human and avian.” — The New Yorker

Keep The Change

Author : Steve Dublanica
ISBN : 9780061787300
Genre : Social Science
File Size : 32. 30 MB
Format : PDF, ePub
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Tipping is huge in America. Almost everyone leaves at least one tip every day, more than five million American workers depend on them, and we spend $66 billion in tips each year. Omnipresent yet poorly understood, tipping has worked its way into almost every nook and cranny of daily life. In Keep the Change, bestselling author Steve Dublanica dives into this unexplored world, traveling the country to meet strippers and shoeshine men, bartenders and bellhops, in a hilarious and eye-opening effort to answer those perennial questions: Should we tip? and How much?

Heads In Beds

Author : Jacob Tomsky
ISBN : 9780385535649
Genre : Biography & Autobiography
File Size : 32. 95 MB
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In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry. Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.

Me Talk Pretty One Day

Author : David Sedaris
ISBN : 9780316073653
Genre : Humor
File Size : 53. 32 MB
Format : PDF, Kindle
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A new collection from David Sedaris is cause for jubilation. His recent move to Paris has inspired hilarious pieces, including Me Talk Pretty One Day, about his attempts to learn French. His family is another inspiration. You Cant Kill the Rooster is a portrait of his brother who talks incessant hip-hop slang to his bewildered father. And no one hones a finer fury in response to such modern annoyances as restaurant meals presented in ludicrous towers and cashiers with 6-inch fingernails. Compared by The New Yorker to Twain and Hawthorne, Sedaris has become one of our best-loved authors. Sedaris is an amazing reader whose appearances draw hundreds, and his performancesincluding a jaw-dropping impression of Billie Holiday singing I wish I were an Oscar Meyer weinerare unforgettable. Sedariss essays on living in Paris are some of the funniest hes ever written. At last, someone even meaner than the French! The sort of blithely sophisticated, loopy humour that might have resulted if Dorothy Parker and James Thurber had had a love child. Entertainment Weekly on Barrel Fever Sidesplitting Not one of the essays in this new collection failed to crack me up; frequently I was helpless. The New York Times Book Review on Naked

Spark Joy

Author : Marie Kondo
ISBN : 9781473529144
Genre : House & Home
File Size : 27. 60 MB
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Spark Joy is an in-depth, line illustrated, room-by-room guide to decluttering and organising your home, from bedrooms and kitchens to bathrooms and living rooms as well as a wide range of items in different categories, including clothes, photographs, paperwork, books, cutlery, cosmetics, shoes, bags, wallets and valuables. Charming line drawings explain how to properly organise drawers, wardrobes, cupboards and cabinets. The illustrations also show Ms Kondo’s unique folding method, clearly showing how to fold anything from shirts, trousers and jackets to skirts, socks and bras. The secret to Marie Kondo’s unique and simple KonMari tidying method is to focus on what you want to keep, not what you want to get rid of. Ask yourself if something ‘sparks joy’ and suddenly it becomes so much easier to understand if you really need it in your home and your life. When you surround yourself with things you love you will find that your whole life begins to change. Marie Kondo’s first book, The Life-Changing Magic of Tidying, presents her unique tidying philosophy and introduces readers to the basics of her KonMari method. It has already transformed the homes and lives of millions of people around the world. Spark Joy is Marie Kondo’s in-depth tidying masterclass, focusing on the detail of how to declutter and organise your home.

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