co production in the public sector

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Co Production In The Public Sector

Author : Mariagrazia Fugini
ISBN : 9783319305585
Genre : Computers
File Size : 40. 31 MB
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This book examines the various ways in which co-production can contribute to the creation, design, and delivery of public services, namely by engaging the expertise of users and their networks, by promoting public services that are better targeted and more responsive to users, by cutting costs against the background of austerity in public finance, by creating a synergy between government and civil society that will impact positively on social capital, and by addressing the challenges resulting from growing democratic and citizenship deficits. Particular attention is paid to local government and the health and social care sector. After definition of the concept of co-production, the critical issues which arise when public services are co-produced are discussed. Various experiences of co-production are presented and analyzed with a view to highlighting why, how, and with what effect public service co-production may be implemented. Individual chapters focus on the impact of co-production in making cities smarter and the use of ICT in supporting co-production of public services. The book will be of relevance to a wide readership, from students to academics and professionals interested or engaged in public service management.

Engaging Public Sector Clients

Author : J. Alford
ISBN : 9780230235816
Genre : Political Science
File Size : 55. 12 MB
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Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and appealing to their intrinsic needs and social values.

New Public Governance The Third Sector And Co Production

Author : Victor Pestoff
ISBN : 9781136518843
Genre : Business & Economics
File Size : 55. 49 MB
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In recent years public management research in a variety of disciplines has paid increasing attention to the role of citizens and the third sector in the provision of public services. Several of these efforts have employed the concept of co-production to better understand and explain this trend. This book aims to go further by systematizing the growing body of academic papers and reports that focus on various aspects of co-production and its potential contribution to new public governance. It has an interdisciplinary focus that makes a unique contribution to the body of knowledge in this field, at the cross-roads of a number of disciplines - including business administration, policy studies, political science, public management, sociology, third sector studies, etc. The unique presentation of them together in this volume both allows for comparing and contrasting these different perspectives and for potential theoretical collaboration and development. More particularly, this volume addresses the following concerns: What is the nature of co-production and what challenges does it face? How can we conceptualize the concept of co-production? How does co-production works in practice? How does co-production unfold in reality? What can be the effects of co-production? And more specific, firstly, how can co-production contribute to service quality and service management in public services, and secondly, what is the input of co-production on growing citizen involvement and development of participative democracy?

Engaging Public Sector Clients

Author : John Alford
ISBN : 0230223761
Genre : Political Science
File Size : 38. 37 MB
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Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and appealing to their intrinsic needs and social values.

Leading Public Sector Innovation

Author : Christian Bason
ISBN : 9781847426338
Genre : Political Science
File Size : 27. 27 MB
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Using global case studies and many practical examples, this book explores the innovation challenges that face the public sector today.

Community Co Production

Author : Jane Farmer
ISBN : 9781849808415
Genre : Political Science
File Size : 72. 56 MB
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Governments around the globe are promoting co-production and community social enterprise as policy strategies to address the need for local, 21st century service provision but can small communities engage spontaneously in social enterprise and what is the true potential for citizens to produce services? This book addresses a clutch of contemporary societal challenges including: aging demography and the consequent need for extended care in communities; public service provision in an era of retrenching welfare and global financial crises; service provision to rural communities that are increasingly 'hollowed out' through lack of working age people; and, how best to engender the development of community social enterprise organizations capable of providing high quality, accessible services. It is packed with information and evidence garnered from research into the environment for developing community social enterprise and co-producing services; how communities react to being asked to co-produce; what to expect in terms of the social enterprises they can produce; and, how to make them happen. This book is an antidote to the rhetoric of optimistic governments that pronounce co-production as a panacea to the challenges of providing local services and by drawing on the evidence from a 'real-life' international study will make policymakers more savvy about their aspirations for co-production, give service professionals practical strategies for working with communities, fill a gap in the academic evidence about community, as opposed to individual, social enterprise and reassure community members that they can deliver services through community social enterprise if the right partnerships and strategies are in place. Community CoProduction will appeal to students and scholars over a broad range of disciplines including development, entrepreneurship, public and social policy, economics and regional studies.

Co Production

Author : Victor Pestoff
ISBN : 9781317996682
Genre : Business & Economics
File Size : 82. 89 MB
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Public management research has in recent years paid increasing attention to the third sector, especially to its role in the provision of public services. Evidence of this is the rising number of publications on the topic, as well as a growing number of sessions and papers on the topic in academic conferences of the EGPA and IRSPM. However, much of the discussion on its role is motivated at least as much by ideology as by fact. We still lack a proper empirical understanding of what happens when the third sector is drawn into public service provision. In this thematic presentation of Co-Production: The Third Sector and the Delivery of Public Services, we will try to enhance this understanding by presenting several new studies on the subject. We also introduce the concepts of co-production, co-management and co-governance as a conceptual framework that enables us to better understand such developments.

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